Toshack Service is a Premier Lennox dealer, which recognizes its status as experts in air conditioner service and installations, offering the complete range of quality Lennox products.
Toshack Service is built on service – Service that provides technical expertise, AND good old-fashioned customer service.
Our technical expertise is built on decades of experience with air conditioning equipment and reinforced every day by technicians who are licensed and well trained. Collectively they have many decades of experience and when an individual technician is troubleshooting something, he always has the rest of the Toshack team at his back. Our motto “We’re Alright Together” is not just a motto, it’s something we live.
The over-riding goal of our Service Department is to provide a cost-effective repair for your equipment. Unlike many competitors in the HVAC business, our technicians are not rewarded in any way for encouraging our customers to “upgrade” to a new system. (That’s called a Spiff in industry jargon -we simply don’t do that!) Our technicians take pride in being able to repair your equipment, and if the situation arises that your repair is prohibitively expensive, our Sales team can then help you find the best replacement solution.
Even before your new installation, you will benefit from expert advice and transparent pricing from our professional Home Comfort Advisors. We answer all your questions in advance, to ensure we meet your comfort and budget needs.
On the day of the installation you and your home will be cared for by crew members who are licensed, experienced, and professional in every way! This commitment to providing technical excellence and customer service is a core part of Toshack Service. Our team will introduce themselves, explain what the installation process entails for them and you, remove old equipment, install the new system, test-run the system, clean up the workplace and remove any installation debris, and carefully explain the operation of the new system to you! Our goal is 100% satisfaction with our team, and with your new equipment.
Toshack customer service continues long after the installation date. We provide on-going service and maintenance to ensure that you are supported for years to come. We are committed to helping you maintain your equipment for decades of reliability.
Heating, Cooling & Plumbing Experts Serving Kingston, Brockville, Smith Falls & surrounding areas
Toshack Head Office
1415 California Avenue, Unit 5,
PO Box 336
Brockville, Ontario K6V 5V5
Kingston Location
1407 John Counter Blvd- unit 210
Kingston, ON, K7K 6A9
TSSA Number: FS R000076641680
Plumbing License: P00049
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